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  • FAQ

    Questions and Answers:

    1 How do I order from you?

    We will make quotation after you send your purchase plan (including product name, model and quantity). If you agree with the quotation, please send your company name, address and telephone for goods delivery. We will make proforma invoice and inform you payment way. Goods will be prepared and sent after payment is received. Goods delivery details will also be informed accordingly.

    2. What is the payment term?

    Mostly, payment should be completed by bank transferred T/T 100% in advance.

    For sample order less than 1000USD, we will have to charge 30USD extra to compensate media bank charges.

    Western Union and Money Gram are also acceptable.

    USD, RMB and EURO are acceptable.

    3. What is the shipping term?

    For parcels less than 45kg, express courier is more economic. We have big discount offer from FedEx, DHL, UPS, TNT, EMS and China Post.

    For parcels more than 45kg, air cargo is a good option.

    For parcels more than 2CBM, sea delivery is most economic.

    You may also ask your forwarder to pick up goods from us directly.

    We can also send goods to your forwarder as you request.

    All in all, we will negotiate together and find the most reasonable delivery way according to your order size. 

    4. What about the warranty period and after-sale service?

    Dental equipment, like dental unit, autoclave, has one year warranty period. If you have problem in using, you can return to us by post. Or you can describe the problem details, we will ask technician to give you solution.

    Free spare parts can be provided if necessary.

    5. Do you supply OEM service?

    Yes, we can supply OEM service for dental unit, air compressor, X-Ray unit, dental handpiece, prophy mate, endo files, gutta percha points, etc.

    6. Can you make certificate of origin (C/O)?

    Yes. Certificate of origin is applied when goods are sent.

    7. Do you have CE or FDA for your products?

    Yes, we have CE and FDA. Our products are exported a lot to USA and EU countries successfully.

     

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  • 中国人民解放军进驻香港20周年 2019-05-27
  • 西农大学生研发“校徽月饼”走红 原料取材学校培育作物 2019-05-26
  • 小米更新CDR招股书 未来五年无股利分配计划 2019-05-26
  • 《热血狂篮》邢菲接手涂冰成新领队 佟梦实“被贬”成普通朋友 2019-05-25
  • 刘昊然身缠蟒蛇解暑降温 遭调侃“心都凉了” 2019-05-24
  • 4月新规:扫码支付将限额 环保税迎首个征期 2019-05-23
  • 1个月广东6市针对楼市发文7次,大湾区规划将“去地产化” ——凤凰网房产北京 2019-05-22
  • 三江源通天河流域发现两千年前岩画 2019-05-21
  • 中国为世界带来巨大改革红利(国际论坛) 2019-05-21
  • 奏响新时代伟大复兴的壮丽乐章 2019-05-20
  • “中国自由贸易试验区制度创新指数”发布 2019-05-19
  • 羡慕吗?品虾师每天吃两斤小龙虾 2019-05-19
  • 太原小小少年 巧手变废为宝 2019-05-18
  • 一语惊坛(5月7日):宏志展翅挫愈奋,青春闪耀益人寰。 2019-05-18
  • 落实党委的政治责任和领导责任,开创我国高等教育发展新局面 2019-05-17