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  • FAQ

    Questions and Answers:

    1 How do I order from you?

    We will make quotation after you send your purchase plan (including product name, model and quantity). If you agree with the quotation, please send your company name, address and telephone for goods delivery. We will make proforma invoice and inform you payment way. Goods will be prepared and sent after payment is received. Goods delivery details will also be informed accordingly.

    2. What is the payment term?

    Mostly, payment should be completed by bank transferred T/T 100% in advance.

    For sample order less than 1000USD, we will have to charge 30USD extra to compensate media bank charges.

    Western Union and Money Gram are also acceptable.

    USD, RMB and EURO are acceptable.

    3. What is the shipping term?

    For parcels less than 45kg, express courier is more economic. We have big discount offer from FedEx, DHL, UPS, TNT, EMS and China Post.

    For parcels more than 45kg, air cargo is a good option.

    For parcels more than 2CBM, sea delivery is most economic.

    You may also ask your forwarder to pick up goods from us directly.

    We can also send goods to your forwarder as you request.

    All in all, we will negotiate together and find the most reasonable delivery way according to your order size. 

    4. What about the warranty period and after-sale service?

    Dental equipment, like dental unit, autoclave, has one year warranty period. If you have problem in using, you can return to us by post. Or you can describe the problem details, we will ask technician to give you solution.

    Free spare parts can be provided if necessary.

    5. Do you supply OEM service?

    Yes, we can supply OEM service for dental unit, air compressor, X-Ray unit, dental handpiece, prophy mate, endo files, gutta percha points, etc.

    6. Can you make certificate of origin (C/O)?

    Yes. Certificate of origin is applied when goods are sent.

    7. Do you have CE or FDA for your products?

    Yes, we have CE and FDA. Our products are exported a lot to USA and EU countries successfully.

     

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  • 【理上网来·喜迎十九大】人民军队的制胜之本力量之源 2019-06-17
  • 车俊会见毛里求斯代总统 2019-06-17
  • 马克思思想的政权性解决了社会周期律的问题。得人心者得天下。 2019-06-09
  • 京西稻:海淀一个特殊的文化符号 2019-06-09
  • 农历五月初二 唐代高僧雪峰义存禅师圆寂纪念日 2019-06-08
  • 徐征泽的专栏作者中国国家地理网 2019-06-07
  • 广州市南沙区法院公告专栏 2019-06-07
  • 前5个月我国外贸进出口同比增8.8% 民企所占比重提升 2019-06-06
  • 的确如此。报刊亭取消的确是短视行为。把报刊亭设计的现代化一些,与城市绿化衔接起来,相得益彰,成为文化一景多好。 2019-06-06
  • 念好“紧箍咒”,管住直播的“诱惑” 2019-06-05
  • 【十九大·理论新视野】为什么把“建设美丽中国”作为现代化目标之一 2019-06-05
  • 组图:王治郅正式从中国男篮国家队退役 2019-06-04
  • 21世纪中国的马克思主义 2019-06-04
  • 而接盘的广大中小投资者则亏损累累,中国资本市场被伤害得连连熊市,这才是真正需要监管的却无人过问,这种制度缺陷只能加剧两极分化, 2019-06-03
  • 第七届“我与外教”全国大赛颁奖典礼在京举行 2019-06-03
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